Someone I know is affected by problem gambling — what can I do?

Start by having a calm conversation and raising the issue without judgment. Share c7bet's responsible gaming page with them. If they agree, you can contact support@c7bet.bar to request self-exclusion on their behalf. Seeking professional mental health support is also recommended.

For 21+ only

c7bet Responsible Gaming

Play for fun, not out of addiction. c7bet is committed to keeping your gaming experience safe and in control.

Why Responsible Play Matters

Online gaming can be a great source of entertainment — but only when you play consciously and within your means.

c7bet believes gaming should never have a negative impact on your daily life, relationships, or financial stability. We stand by every user to ensure a safe, transparent, and controlled gaming environment.

For every adult gamer in Bangladesh, we have built a platform where entertainment comes first — profit second. Upholding our responsible gaming policy is central to what c7bet stands for.

Remember: gambling is a recreational activity, not a guaranteed source of income. Every bet carries a chance of winning or losing. Never wager money whose loss would affect your daily life.

Important: c7bet is for users aged 21 and above only. Use of the platform by minors is strictly prohibited.

Our Commitment

Your safety and well-being are our highest priority. We are with you at every step.

Protection Tools in Your Hands

c7bet gives you the power to control your own gaming limits — whenever you need, for whatever reason.

Set Deposit Limits

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately. A waiting period applies to requests to increase a limit, but reducing a limit takes effect right away.

Time-Out

If you want to take a break for a while, you can set a time-out from 24 hours up to six weeks. During this period your account will be completely inactive and no bets can be placed.

Self-Exclusion

If you feel that gaming is getting out of your control, apply for long-term self-exclusion. We offer the option to keep your account permanently closed for a period of six months to five years.

Set Bet Limits

Set an upper limit on how much you can wager within a given period. This tool helps keep you from taking on excessive risk.

Reality Reminders

Receive real-time notifications about how long you have been playing. During long gaming sessions these reminders help you stay aware.

Review Gaming History

Review your full betting and transaction history at any time. With full transparency you can analyse your own gaming habits yourself.

21+ Age Verification & Minor Protection

Keeping minors away from online gaming is our ethical and social responsibility.

Every user must confirm their age when registering on c7bet. We do not permit any minor to use the platform. If an age-related discrepancy is found on any account, that account is suspended immediately and all funds are returned.

If there are children or teenagers in your home, we recommend:

Never share your c7bet account password.
Use parental control software on your devices.
Always log out after a gaming session.
Avoid gaming in front of children — it can encourage imitative behaviour.
Keep payment details (bKash, Nagad, Rocket) secure.

If you suspect that a minor is using your account, contact [email protected] immediately or let us know via live chat.

Age Limit: 21+

All c7bet services are for users aged 21 and above only. Valid identification may be requested at any time for age verification.

Minors are not permitted to register or play, and any such accounts will be cancelled.

Recognise the Signs of Problem Gambling

Ask yourself honestly — an honest answer will help you make the right decision.

Are you spending more than your set budget and feeling regret afterwards?

Do you feel an urge to bet more in order to win back money you have lost?

Are you losing focus at work, with family, or in your studies because you cannot stop gaming?

Are you borrowing money or asking others for funds to cover your gaming costs?

Are you hiding your gaming habits from family or friends?

Do you feel restless, irritable, or anxious when you are unable to play?

If your answer to any of the questions above is "yes", please take a break and contact c7bet support. We are ready to help you without judgment and without conditions. Problem gambling is a treatable condition — there is nothing to be ashamed of.

Set Limits for Deposits & Withdrawals

Familiarise yourself with c7bet's clear limit structure to maintain financial control.

Description	Amount	Notes
Minimum Deposit	৳500	Applies to all payment methods
Minimum Withdrawal	৳500	Applies to all payment methods
Standard Withdrawal Time	5–30 minutes	bKash, Nagad, Rocket & bank transfer
Welcome Bonus	200%, up to ৳20,000	Wagering 20x the bonus amount
Bonus Wagering Example	৳2,000 bonus × 20 = ৳40,000 in bets	Calculated on the bonus amount only

To set a custom deposit limit, go to your Account Settings or contact the support team.

Contact Us for Help

c7bet's support team is always ready to assist you in dealing with any gaming concerns.

24/7 Live Chat Support

Use our live chat at any time of day. Our experienced support team is available in both Bengali and English to help with any issue — especially any concerns related to responsible gaming.

Email Support

For any request related to responsible gaming, self-exclusion, or account controls, write to us at:

[email protected]

Support is available in Bengali and English.

Remember: We handle all responsible gaming requests with the utmost importance and confidentiality. When you request self-exclusion or a limit, we act immediately without asking any questions.

Responsible Participation in Bonuses & the VIP Program

c7bet's bonuses and loyalty program are designed to enhance entertainment — not to encourage overspending.

c7bet's welcome bonus and VIP program are designed to make your gaming experience more enjoyable. However, it is important to think responsibly when taking advantage of these benefits.

Our welcome bonus is 200% of your first deposit, up to ৳20,000 — for example, depositing ৳1,000 gives you a ৳2,000 bonus and a total balance of ৳3,000. Before withdrawing bonus winnings, the bonus amount must be wagered 20 times — on the bonus amount only, not the deposit.

The VIP program has five tiers from Bronze to Diamond, with weekly cashback benefits at each level. Remember, placing extra bets just to climb VIP tiers goes against responsible gaming. Enjoy the program within your own means.

VIP Tiers & Responsibility

Bronze: 0.3% weekly cashback
Silver: 0.6% weekly cashback
Gold: 0.9% weekly cashback
Platinum: 1.2% weekly cashback
Diamond: 1.5% weekly cashback

Cashback is an added benefit, not a goal.

Questions & Answers About Responsible Play

Answers to commonly asked questions are compiled here.

After logging in to c7bet, go to Account Settings and set your limit under the "Responsible Gaming" section. You can set a deposit limit for daily, weekly, or monthly periods. Reducing a limit takes effect immediately, while a waiting period applies to any request to increase it. Contact us via live chat or at [email protected] for help.

Activating self-exclusion completely deactivates your c7bet account for the chosen period. During this time you will not be able to place bets, make deposits, or play any games. The self-exclusion period can range from six months to five years. It cannot be cancelled, and even after the period ends you will need to contact our support team to reactivate your account.

A time-out is a short-term break — from 24 hours up to six weeks. Your account is inactive during this period but reactivates automatically once it ends. Self-exclusion, on the other hand, is long-term — a minimum of six months — and does not reactivate automatically. Choose the right tool based on how serious your situation is.

Start by having a calm conversation and raising the issue without judgment. Share c7bet's responsible gaming page with them. If they agree, you can contact [email protected] to request self-exclusion on their behalf. Seeking professional mental health support is also recommended.

c7bet verifies age at registration and may request proof-of-age documents for accounts where there is any doubt. If an account is suspected to belong to a minor, it is suspended immediately. We advise parents to use parental control software on their devices and to keep login credentials out of children's reach.

Bonuses are an added benefit for entertainment. However, spending beyond your means to claim a bonus or meet wagering requirements goes against responsible gaming. If a bonus's terms are pushing you past your budget, decline the bonus and play within your own limits. c7bet's support team can help you cancel any bonus.

Start Playing Safely

Enjoy a fun and responsible gaming experience at c7bet. Cricket, slots, casino — all on one safe platform.

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For 21+ only. Play responsibly.