c7bet's complete Terms and Conditions

These terms and conditions apply to the use of c7bet's website, mobile application, and all related services. By accessing this platform or using any of its services, you are considered to have given your consent to these terms.

If you disagree with any part of these terms, please do not use any of c7bet's services.

1.1 Definitions

1.2 Changes to Terms

c7bet reserves the right to amend these terms and conditions at any time. A notice will be published on the platform for significant changes. Continued use of the platform after any changes constitutes acceptance of the revised terms.

2.1 Age Requirement

c7bet's services are for persons aged 21 and above only. Providing a false age at registration will result in immediate account closure and all funds may be forfeited.

2.2 One Account Policy

Each user may create only one account. If multiple accounts are found under the same person's name or from the same device or IP address, they will be closed and any earned bonuses will be cancelled.

2.3 Account Security

You are solely responsible for keeping your account password and login details secure. If you suspect your account is being accessed without authorisation, contact us immediately at [email protected].

2.4 Accuracy of Information

All information provided at registration must be accurate, complete, and up to date. c7bet reserves the right to suspend or close an account at any time if false information is provided.

3.1 Accepted Payment Methods

c7bet supports the most widely used payment methods in Bangladesh. Currently accepted methods are: bKash, Nagad, Rocket, and bank transfer (major banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

3.2 Deposit Limits

• Minimum deposit: ৳500 (the same across all methods)
• Funds will be credited to your account only after the deposit is successfully confirmed.
• c7bet will not be held responsible for delays caused by banks or payment gateways in confirming transactions.

3.3 Withdrawal Limits and Timeframes

• Minimum withdrawal: ৳500 (the same across all methods)
• Withdrawal requests are typically processed within 5–30 minutes.
• Withdrawals may be temporarily delayed if identity verification or a security review is required.
• At least one bet must be placed on the deposited principal before it can be withdrawn.

3.4 Use of Funds

Funds deposited on c7bet are for gaming and betting activities only. Using the platform for money laundering or any illegal activity is strictly prohibited, and any suspicious transaction detected will result in the immediate suspension of the account.

4.1 Welcome Bonus

c7bet offers new members a 200% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 will add a ৳2,000 bonus, bringing the total balance to ৳3,000.

4.2 General Bonus Rules

• Each bonus offer has its own wagering conditions, which will be clearly stated on the offer page.
• Winnings earned from bonus funds cannot be withdrawn before the applicable wagering conditions are met.
• Multiple bonus offers cannot be active at the same time, unless the offer's terms state otherwise.
• Placing bets in a deliberate or manipulative manner for the purpose of earning bonuses is prohibited.
• c7bet reserves the right to modify, suspend, or cancel any promotional offer.
• The right to reclaim any bonus credited by mistake is reserved at any time.

4.3 VIP Program

c7bet's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback benefits are available at each tier. Higher tiers come with greater benefits. Members must maintain a specified level of gaming activity to receive VIP benefits. Full VIP terms and conditions are available on the platform.

5.1 Fair Play

c7bet is committed to ensuring a safe and fair gaming environment. Our games are powered by reputable providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and Ezugi, all of which uphold fair play standards.

5.2 Betting Rules

• A bet that has been confirmed cannot be changed or cancelled.
• If a game is interrupted mid-session due to a technical fault, it will be settled in accordance with c7bet's policy.
• If there is a dispute over the outcome of any game, c7bet's decision will be considered final.

5.3 Sports Betting

Additional rules apply to sports betting. Bet settlement will be based on decisions made by the official or organising authority. If an event is cancelled or does not take place in the scheduled format, c7bet will issue a refund or void the bet in accordance with its stated policy.

5.4 Technical Faults

c7bet will not be held responsible if a game is interrupted mid-session due to loss of internet connection, a device fault, or any other such reason. However, in the case of a server-side fault, c7bet will arrange a fair settlement.

The following activities are strictly prohibited and engaging in any of them will result in permanent account closure and funds may be forfeited:

• Creating multiple accounts or using another person's account.
• Placing deliberate bets with the intent to manipulate the bonus system ("bonus hunting").
• Using automated software, bots, or scripts to play.
• Hacking, phishing, or exploiting security vulnerabilities on the platform.
• Using the platform for money laundering or any other illegal financial activity.
• Operating an account under a false identity or in another person's name.
• Harassing or defrauding c7bet staff or other members.
• Deliberately exploiting platform vulnerabilities or technical faults.

7.1 Data Collection

c7bet collects necessary personal information during registration and use. Details on how this information is collected, stored, and used can be found in our Privacy Policy.

7.2 SSL Security

All transactions and data exchanges are secured using SSL encryption. c7bet does not sell or rent your financial information to third parties.

7.3 Cookies

c7bet uses cookies to improve the quality of its services. By using the platform, you consent to the cookies policy.

8.1 Self-Regulation Tools

c7bet provides a number of tools to help users play responsibly. These include setting deposit limits, self-exclusion, and taking a break. Contact the support team to use these tools.

8.2 Protection of Minors

c7bet's services are not for persons under the age of 21. If there are minor members in your household, keep your account protected with a secure password and do not leave your device unattended while logged into the platform.

For more information on responsible gaming, visit our Responsible Gaming page.

9.1 Closure at the User's Request

You may request to close your account at any time. Make sure to withdraw any remaining funds before the account is closed. Closure requests must be submitted through the support team.

9.2 Closure at c7bet's Initiative

c7bet may suspend or permanently close an account for the following reasons:

• Violation of these terms and conditions.
• Suspicion of fraud or money laundering.
• Providing false information or concealing identity.
• Participation in illegal activities.
• Due to legal or regulatory requirements.

9.3 Fund Settlement

If an account is closed due to a breach of rules, funds may be forfeited. In the case of a closure under normal circumstances, valid funds will be returned.

c7bet is committed to operating a safe and reliable platform. However, c7bet will not be held liable in the following circumstances:

• If a game is disrupted due to loss of internet connection or a device problem.
• In the case of delays or failures caused by a third-party payment provider.
• Unauthorised access to an account due to a user's negligence or carelessness.
• If service is disrupted due to natural disasters, cyberattacks, or any other cause beyond c7bet's control.

11.1 Filing a Complaint

For any complaint or dispute, first send a detailed email to [email protected] or contact us via live chat. Our support team is available 24/7 to assist you.

11.2 Resolution Process

After receiving a complaint, c7bet will begin an investigation and endeavour to provide a resolution within a reasonable time. c7bet's decision will be considered final in resolving disputes, though the user retains the right to pursue legal remedies.

11.3 Applicable Law

These terms and conditions are governed by applicable law. In the event of any legal dispute, both the user and c7bet will endeavour to resolve the matter through good-faith discussion.

12.1 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the entire agreement between c7bet and the user. Any prior oral or written agreements are replaced by this document.

12.2 Severability

If any provision of these terms is found to be legally invalid or unenforceable, the remaining provisions will continue in full force and effect.

12.3 Assignment of Rights

c7bet may transfer its rights and obligations under this agreement to another entity without prior notice. The user may not transfer their rights without the prior written consent of c7bet.

12.4 Language of Communication

c7bet provides support in both Bengali and English. To get in touch, email the support team or connect via live chat.